Certified Hardware Technician (CHT)
This course will kick start your career in the IT field by providing the foundational knowledge needed to install, configure, and support computer hardware systems; this includes assembling components based on customer requirements; installing, configuring and maintaining devices, PCs, and servers. It will also provide an understanding of the fundamentals of networking and security/forensics; properly and safely diagnosing, resolving, and documenting common issues; as well as applying troubleshooting skills. A key component to anyones skillset is customer service, this course provides insight intoproviding appropriate customer support. A favorite part of this course is the dive into wireless networks, mobile devices and custom builds for end user deployment. This course maps to the Mile2 Certified Hardware Technician exam as well as the CompTIA A+ 220-901 certification exam.
Certified Operating Systems Technician (COST)
The Certified Operating Systems Technician course builds on the C)HT coarsely focusing on operating systems; this includes this includes installing, configuring and maintaining devices, PCs, and software for end users; understanding the basics of networking and security/forensics from the operating system view; properly and safely diagnosing, resolving and documenting common software issues, apply troubleshooting skills and provide appropriate customer support. We cover virtualization, security, desktop imaging, and deployment. You will also learn the security foundations needed for the various operating systems. This course maps to the mile2 Certified Operating Systems Technician C)OST exam as well as the CompTIA A+ 220-1002 certification exam.
Key Course information C)HT:
Live Class Duration: 5 days
Language: English
Class formats:
- Instructor-led
- Self-Study
- Live Virtual Training
Suggested Prior Knowledge: None – Entry Level
Applicable Exams:
- Mile2 C)HT
- A+
CPEs: 40
Key Course information C)OST:
Live Class Duration: 5 days
Language: English
Class formats:
- Instructor-led
- Self-Study
- Live Virtual Training
Suggested Prior Knowledge: C)HT or equivalent
Applicable Exams:
- Mile2 C)OST
- A+
CPEs: 40
Modules C)HT:
- Chapter 1: Troubleshooting
- Chapter 2: Motherboards and CPUs
- Chapter 3: Computer Power Supplies
- Chapter 4: Memory
- Chapter 5: Computer Expansion
- Chapter 6: Physical Storage
- Chapter 7: Input-Output Devices
- Chapter 8: Display Devices
- Chapter 9: Network Cables and Connectors
- Chapter 10: Mobile Devices
- Chapter 11: Printers and Multifunction Print Devices
- Chapter 12: Custom Computers
- Chapter 13: Operational Procedures
Modules C)OST:
- Chapter 1: Operating Systems
- Chapter 2: WindowsManagement
- Chapter 3: NetworkBasics
- Chapter 4: Network Protocols
- Chapter 5: Wireless Networking
- Chapter 6: Windows Networking
- Chapter 7: Virtualization and Cloud Computing
- Chapter 8: Security Principles
- Chapter 9: Security Technologies
- Chapter 10: Securing Devices and Data
- Chapter 11: SOHO Network Configurations
Who should attend:
- Averyone
- End Users
- Employees with acces to computer
- Managers
Upon Completion:
Upon completion, the Certified Hardware Technician and Certified Operating Systems Technician candidate will be able to competently take the C)OST and the C)HT exam as well as the COMP TIA A+ 220-1002 exam.
Re-Certification Requirements
All Mile2 certifications will be awarded a 3-year expiration date.
There are two requirements to maintain Mile2 Certification:
- Pass the most current version of the exam for your respective existing certification
- Earn 20 CEU’s (Continuing Education Units) per year. You may submit your CEU’s in your Mile2 inbox. These CUE’s must fall under “Qualify Continuing Education Activities”.
Exam Information:
The Certified Hardware Technician and Certified Operating Systems Technician exams are taken online through Mile2’s Assessment and Certification System (“MACS”), which is accessible on your Mile2 account.
Course Facts:
Do you have to purchase a course to buy a certification exam?
- No. You do not have to purchase a course to buy a certification exam.
Do all Mile2 courses map to a role based career path?
- All of our courses can be taken independently. In order to help guide our students on their cybersecurity career journey we have developed the Mile2 Certification Roadmap. This helpful resource maps specific courses to Role-based career tracks.
